Bandwidth.com Call Tracking Review

Back in 1999 David Morken, the founder and current CEO, launched Bandwidth.com. Over the years, the company has grown into a market leader in software-driven communications, offering voice, message, and emergency services to enterprise-grade users.

Bandwidth has designed software platforms, APIs, and dashboards to assist clients with their everyday needs while concentrating on meeting their demands. Since 2017, Bandwidth has been a market leader in the growing CPaaS (communications platform as a service) sector. After merging with Voxbone, the Bandwidth platform became a global supplier of enterprise communications with coverage in more than 60 countries, representing 93% of the worldwide market.

1

Bandwidth.com: Price Score

Find the best price

The company’s main goal is to make its clients as successful as Bandwidth. Signature and onboarding support are always included and are available 24/7, free of charge. The team of professionals will customize the most suitable offer based on the countries you need to reach, the volumes you are getting, or the unique way you’ll be using the services.

Top call tracking solutions
Calltracking metrics
VS
Callrail
VS
Bandwidth
Inbound Call(per minute)
$0.27
VS
$0.05
VS
$0.05
Outbound Call(per minute)
$0.29
VS
$0.05
VS
$0.10
Phone Number(per line)
$1.50
VS
$3.00
VS
x
Voicemail(per minute)
$0.002
VS
$0.003
VS
x
Min price(per month)
$39.00
VS
$45.00
VS
x
2

Bandwidth.com: Meta Rating

Check what people say about Bandwidth

One way to get an understanding of a company’s success is to analyze customer reviews. Bandwidth gets scores of at least 4.5 from G2, Capterra, GetApp, and Crozdesk. Its Metascore is about 4.55 points and scores higher than Infinity.co and RulerAnalytics. Bandwidth is only surpassed by Phonexa’s 4.79 score.

3

Bandwidth.com: Features and Integrations

Providing all the essential features that every call tracking company does, Bandwidth also offers some unique ones that all businesses can benefit from.

  • Unified Communications
  • VoIP
  • IVR / Voice Recognition
  • Alerts/Notifications
  • Access Controls/Permissions
  • Voicemail Transcription
  • SIP Trunking
  • Audio / Video Conferencing
  • API Design
  • Reporting/Analytics

VoIP origination can help with network footprint, pricing, quality, and numbers. Clients have the freedom and control they require. The E911 for VoIP and Unified Communications (UC) solution offers trustworthy emergency call routing throughout the United States and Canada.

  • Preferred Patron Loyalty
  • UltraSMSScript
  • OneBill
  • Prompt.io
  • Boss
  • Botsplash
  • Notify.Events
  • SMS-iT
  • TimelyBill
4

As of July 2022, Bandwidth’s market capitalization is $0.39 billion. This places Bandwidth as the 5,288th most valuable firm in the world. Market capitalization, often known as market cap, is a measure of a company’s value that considers all of the outstanding shares of a publicly listed company.

The recent financial reports for Bandwidth show that its current revenue (TTM) is $0.41 B. The company generated $0.39 billion in revenue in 2021, up from $0.27 billion in revenue in 2020.

The company’s earnings in 2021 were -$0.04 billion — down from -$0.03 billion in 2020 — and its current price-to-earnings ratio (TTM) is -13.3621. At the end of 2021, the company had a P/E ratio of -65.2.

5

Bandwidth.com: Similar Solutions

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A global communications software provider, Bandwidth enables businesses to provide cloud-ready phone, messaging, and emergency services to consumers all over the world. Companies like Cisco, Google, Microsoft, RingCentral, Uber, and Zoom use Bandwidth’s APIs to quickly integrate communications into software and apps because they are supported by the most extensive directly-connected global network. As the first and only Communications Platform-as-a-Service (CPaaS) provider with more than 20 years of experience in the IT industry, Bandwidth offers a broad range of APIs built around its own network.

7.3 Total Score
Bandwidth review score

Solid SIP service provider

7.8Expert Score
Value for money
8
Ease of use
8
Features and integrations
9
Customer support
6
6.7User's score
Value for money
7.1
Ease of use
6.5
Features and integrations
6.3
Customer support
7.2
PROS
  • Easy to navigate and intuitive portal
  • Very friendly and professional customer service team
  • Nice design
CONS
  • Some of the portal is manual and the team doesn't always receive notes right away
  • Confusing advanced address form
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Lisa Thompson

Lisa Thompson

After five years as a copywriter, I have acquired extensive knowledge to share with the public. I continually search the internet for the most effective call tracking solutions.

2 Comments
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  1. 3.1
    Value for money
    50
    Ease of use
    80
    Features and integrations
    70
    Customer support
    50

    Occasionally, port-in requests are turned down by service providers because of strange problems. It would be convenient for the portal to advise the user upon entry that the request needs to be divided into several rate center groups or calls for specific data.

    Helpful(1) Unhelpful(0)You have already voted this
  2. 1.1
    Value for money
    40
    Ease of use
    20
    Features and integrations
    20
    Customer support
    10

    Pricing is rigid, and they don’t understand the needs of a startup. There was absolutely no flexibility when we had to migrate numerous numbers from other providers. I’ve been waiting a month for a response to a pricing-related ticket, and I’m still waiting.

    Helpful(1) Unhelpful(0)You have already voted this

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