CallRail.com Call Tracking Review

CallRail is the kind of marketing solution businesses eagerly partner up with in order to boost customer relations and increase ROI. The history of CallRail starts back in 2005 as a small online directory founded by Andry Powell. Since then, the company has evolved into a trusted name in the field of call tracking.

CallRail is now serving more than 200,000 small and medium-sized companies around the globe. Its areas of focus are Call Tracking, Lead Center, Form Tracking, and Conversation Intelligence.

Since its inception, CallRail has consistently improved its services. In addition to earning “Best Place to Work,” it has also been featured on the Inc. 5000 fastest-growing companies and Deloitte Tech Fast 500 lists multiple times. In 2016, G2 Crown listed CallRail as the number one ranking business.

1

CallRail.com: Price Score

Find the best price

CallRail provides four distinctive call tracking plans depending on the needs and demands of its clients. Each plan offers different product combinations and is priced individually. Customers can choose between subscriptions according to their estimated traffic usage.

Top call tracking solutions
CallRail
VS
Calltracking metrics
VS
Ringba
Inbound Call(per minute)
$0.05
VS
$0.27
VS
$0.05
Outbound Call(per minute)
$0.05
VS
$0.29
VS
$0.05
Phone Number(per line)
$3.00
VS
$1.50
VS
$3.00
Voicemail(per minute)
$0.003
VS
$0.002
VS
$0.001
Min price(per month)
$45.00
VS
$39.00
VS
$99.00

By choosing CallRail, you get low inbound and outbound call rates and monthly subscription rates. The Call Tracking plan, including five local numbers and 250 local minutes, will cost $45.00. It is one of the most affordable plans on the market, requires no setup fees, and has a free trial.

2

CallRail.com: Meta Rating

Check what people say about CallRail

CallRail has earned all its award-winning recognition for good reason. For more than 17 years, it has delivered top-quality services while helping marketers improve their customer journey and generate more sales. As a result, CallRail is top-rated on various free software review sites.

3

CallRail.com: Reatures and Integrations

The team of professional developers at CallRail has consistently proved that they can bridge the gap between online and offline data for its customers. Not only can they easily identify which clicks have generated the highest amount of conversions, but they also provide full-scale third-party data analysis. Evaluating both reports allows CallRail users to create strategies to improve company ROI.

  • Multichannel Lead Attribution
  • Visitor Tracking
  • Call Log
  • Source Tracking
  • Operational Reporting
  • Multi-Touch Cost Per Lead
  • Mobile App
  • Call Recording
  • Call Notifications
  • Outbound Call Tracking
  • Text Messaging
  • Team Performance

Another feature that puts CallRail among the top call tracking providers is its excellent reporting system. It integrates all of the most needed platforms and unities all data on one dashboard. Efficiently analyzing all forms of customer interactions saves the company from spending on campaigns that do not produce conversions and allocate a budget for more successful campaigns.

  • Marketing Automation
  • Social Media Advertising
  • CMS Plugin
  • Website Optimization
  • CRM
  • Data Visualization
  • Google App Collection
  • Workflow Automation

Monitoring processes lets every business see its flaws and improve its effectiveness on an individual level. Automatically recording your calls for segmenting, qualifying, and analyzing leads produces results for every team within a company.

4

In the world of marketing, generating leads and successfully converting them into long-term customers is the main challenge and ultimate goal. Making sure that your team is carefully monitoring every lead is the first step in overcoming this obstacle. As shown on the following graphics, CallRail has been and firmly continues to be the leader among other well-known call tracking software names.

In terms of direct traffic, CallRail started this year with a significant gap between its rivals and reached its highest peak in May. The most successful results on Semrush volume took place in March, April, and May of this year — they somewhat declined in June but are still ahead of its competitors.

5

CallRail.com: Similar Solutions

7.9
Ringba.com Call Tracking Review

Ringba.com Call Tracking Review

What does a company need to successfully manage call attribution, marketing campaigns, customer service, tracking, and …
7.7
Invoca.com Call Tracking Review

Invoca.com Call Tracking Review

Invoca is an AI-powered call tracking industry leader specializing in inbound call marketing and conversational …
7.8
CallRail.com Call Tracking Review

CallRail.com Call Tracking Review

CallRail is the kind of marketing solution businesses eagerly partner up with in order to boost customer relations and …
7.8
Phonexa.com Call Tracking Review

Phonexa.com Call Tracking Review Editor choice

Phonexa is the best all-in-one solution for tracking, distributing, and analyzing inbound and outbound calls to enhance …

Among other big names in the world of call tracking solutions, there are CallTrackingMetrics, Phonexa, Invoca, Whatconverts, Twilio, and a few others. We absolutely encourage you to go ahead and check out their reviews and compare prices, features, and customer reviews. Based research, the company’s demands, and offerings, you will come up with the best decision on which software to choose.

7.8 Total Score
СallRail review score

CallRail is one of the top call tracking providers

7.8Expert Score
Value for money
8
Ease of use
8
Features and integrations
9
Customer support
6
7.8User's score
Value for money
8.1
Ease of use
7.2
Features and integrations
7.7
Customer support
8.4
PROS
  • Easy-to-navigate dashboard
  • Intuitive UI design
  • Ease of use
  • Good price
  • Responsive and quick support
CONS
  • Targeted mostly towards US clients
  • Lack of assistance after the initial setup
  • Limited integration with Google Adwords
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Lisa Thompson

Lisa Thompson

After five years as a copywriter, I have acquired extensive knowledge to share with the public. I continually search the internet for the most effective call tracking solutions.

4 Comments
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  1. 4.25
    Value for money
    80
    Ease of use
    60
    Features and integrations
    100
    Customer support
    100

    I’ve had some difficulties integrating Coinrail’s software – as is usually the case with someone inexperienced – but the team did help me to set it up. Everything else was pretty intuitive and understandable even for a novice.

    + PROS: May be difficult for a novice
    - CONS: Haven't managed to find out yet
    Helpful(0) Unhelpful(1)You have already voted this
  2. 4.6
    Value for money
    90
    Ease of use
    90
    Features and integrations
    100
    Customer support
    90

    One of the best call tracking software products on par with Phonexa. Highly recommended for marketers of all scales.

    + PROS: Contains everything you need
    Helpful(1) Unhelpful(0)You have already voted this
  3. 4.1
    Value for money
    80
    Ease of use
    80
    Features and integrations
    80
    Customer support
    90

    Callrail might not be the absolute best in any aspect, but the combination of tools and characteristics does make it competitive. For example, adding a phone number will cost you $3, twice Ringba’s price, but you will also get a reduced price per call compared to CallTrackingMetricsk and some other brands.

    + PROS: Good overall value
    - CONS: Some specific services could be cheaper
    Helpful(1) Unhelpful(0)You have already voted this
  4. 4.5
    Value for money
    90
    Ease of use
    80
    Features and integrations
    100
    Customer support
    90

    Having all call data in one place is a marketer’s dream, and Coinrail has done it for my team. With its all-encompassing dashboard, it’s easy and visually appealing to analyze and adjust your campaigns, as well as get rid of unprofitable channels. All in all, it does what it should do.

    + PROS: Great for marketing
    - CONS: Not free
    Helpful(1) Unhelpful(0)You have already voted this

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