CallRail is the kind of marketing solution businesses eagerly partner up with in order to boost customer relations and increase ROI. The history of CallRail starts back in 2005 as a small online directory founded by Andry Powell. Since then, the company has evolved into a trusted name in the field of call tracking.
CallRail is now serving more than 200,000 small and medium-sized companies around the globe. Its areas of focus are Call Tracking, Lead Center, Form Tracking, and Conversation Intelligence.
Since its inception, CallRail has consistently improved its services. In addition to earning “Best Place to Work,” it has also been featured on the Inc. 5000 fastest-growing companies and Deloitte Tech Fast 500 lists multiple times. In 2016, G2 Crown listed CallRail as the number one ranking business.
CallRail provides four distinctive call tracking plans depending on the needs and demands of its clients. Each plan offers different product combinations and is priced individually. Customers can choose between subscriptions according to their estimated traffic usage.
By choosing CallRail, you get low inbound and outbound call rates and monthly subscription rates. The Call Tracking plan, including five local numbers and 250 local minutes, will cost $45.00. It is one of the most affordable plans on the market, requires no setup fees, and has a free trial.
CallRail has earned all its award-winning recognition for good reason. For more than 17 years, it has delivered top-quality services while helping marketers improve their customer journey and generate more sales. As a result, CallRail is top-rated on various free software review sites.
The team of professional developers at CallRail has consistently proved that they can bridge the gap between online and offline data for its customers. Not only can they easily identify which clicks have generated the highest amount of conversions, but they also provide full-scale third-party data analysis. Evaluating both reports allows CallRail users to create strategies to improve company ROI.
- Multichannel Lead Attribution
- Visitor Tracking
- Call Log
- Source Tracking
- Operational Reporting
- Multi-Touch Cost Per Lead
- Mobile App
- Call Recording
- Call Notifications
- Outbound Call Tracking
- Text Messaging
- Team Performance
Another feature that puts CallRail among the top call tracking providers is its excellent reporting system. It integrates all of the most needed platforms and unities all data on one dashboard. Efficiently analyzing all forms of customer interactions saves the company from spending on campaigns that do not produce conversions and allocate a budget for more successful campaigns.
- Marketing Automation
- Social Media Advertising
- CMS Plugin
- Website Optimization
- Data Visualization
- Google App Collection
- Workflow Automation
Monitoring processes lets every business see its flaws and improve its effectiveness on an individual level. Automatically recording your calls for segmenting, qualifying, and analyzing leads produces results for every team within a company.
In the world of marketing, generating leads and successfully converting them into long-term customers is the main challenge and ultimate goal. Making sure that your team is carefully monitoring every lead is the first step in overcoming this obstacle. As shown on the following graphics, CallRail has been and firmly continues to be the leader among other well-known call tracking software names.
In terms of direct traffic, CallRail started this year with a significant gap between its rivals and reached its highest peak in May. The most successful results on Semrush volume took place in March, April, and May of this year — they somewhat declined in June but are still ahead of its competitors.
Among other big names in the world of call tracking solutions, there are CallTrackingMetrics, Phonexa, Invoca, Whatconverts, Twilio, and a few others. We absolutely encourage you to go ahead and check out their reviews and compare prices, features, and customer reviews. Based on research, the company’s demands, and offerings, you will come up with the best decision on which software to choose.
CallRail is one of the top call tracking providers
- Easy-to-navigate dashboard
- Intuitive UI design
- Ease of use
- Good price
- Responsive and quick support
- Targeted mostly towards US clients
- Lack of assistance after the initial setup
- Limited integration with Google Adwords