Ooma.com Call Tracking Review

Ooma is committed to enabling users to connect in more intelligent ways. Through the use of its clever, cloud-based software service platform, it provides potent, linked experiences for both enterprises and consumers. Customers consistently rate Ooma’s business phone service options as the best in independent polls.

With strong capabilities like desktop and mobile apps that let customers work from anywhere, Ooma Office phone service for businesses gives small organizations the ability to sound and act like big corporations. Larger enterprises may get a comprehensive, unified communication as a service (UCaaS) solution from Ooma Enterprise phone service, which can be tailored to match the specific requirements of complicated organizations. Businesses may utilize Ooma Connect’s cutting-edge fixed wireless internet as a backup or as their primary connection.

1

Ooma.com: Price Score

Find the best price

Talkroute is one of the most affordable solutions on the market. Besides the free trial plan, you can unlock the most essential call tracking features for only $19 per month per user while being able to add an extra phone number, user, or voice mailbox for $5 per month.

Top call tracking solutions
Calltracking metrics
VS
Callrail
VS
Ooma
Inbound Call(per minute)
$0.27
VS
$0.05
VS
X
Outbound Call(per minute)
$0.29
VS
$0.05
VS
x
Phone Number(per line)
$1.50
VS
$3.00
VS
x
Voicemail(per minute)
$0.002
VS
$0.003
VS
x
Min price(per month)
$39.00
VS
$45.00
VS
$19

The pricing model with Ooma may seem unfamiliar, as there’s no information as to the price per call, phone number, and voicemail, but that’s because Ooma’s plans are all-inclusive. For example, for $19 per month, you get the full functionality for 10 users, and you can add extra users for $5 per month per user.

2

Ooma.com: Meta Rating

Check what people say about Ooma

Analyzing client feedback is one technique to learn about a company’s success. Scores of at least 4.5 are given to Ooma by Capterra, GetApp, and Software Advice. And with a Metascore of around 4.5, it performs as good as Freshworks, Talkroute, and Convirza.

3

Ooma.com: Features and Integrations

Never accept generic solutions to your unique corporate communication issues. Whether you are a small business owner, an executive, or the IT director of a mid-sized or large corporation, Oooma provides you with individualized assistance to create a solution that will help your particular company operate more successfully and efficiently.

  • Cloud Phone Systems
  • VoIP Phone Systems
  • Virtual Phone System
  • Microsoft Teams Direct Routing
  • Hosted PBX Solutions
  • Softphone
  • Work from Home Solutions
  • Add New Locations

Having a dependable phone service is essential when operating a business. The PC Magazine readers rank Ooma Office’s business phone service first in terms of dependability. Every time they call, your consumers will enjoy crystal-clear calling thanks to our unique PureVoice HD technology.

  • Replace an Aging PBX
  • Streamline Sales Processes
  • Improve Customer Service
  • Unify Remote Workers
4
< class="mt0 mb0">Ooma.com: Market Share and Growth Trends

Ooma’s chief executive officer, Eric Stang, noted that the company had strong results for the second quarter, with revenue up 12% year over year to $52.7 million, improved gross margins, and solid non-GAAP net income. “Ooma’s investment in new features for Ooma Office, market and channel development for Ooma Enterprise, international expansion to serve a large multinational customer, and the development and Q2 launch of AirDial all contributed to growth. These programs, in our opinion, form a potent moving forward approach. The acquisition of Junction Networks Inc., doing business as OnSIP, by Ooma, is another exciting development that I’m happy to share. It is anticipated that this purchase would start to contribute value to Ooma starting in the fourth quarter of this year, adding about 50,000 additional corporate users. I’m happy to welcome every one of OnSIP’s staff members to the Ooma family.

5

Ooma.com: Similar Solutions

7.9
Ringba.com Call Tracking Review

Ringba.com Call Tracking Review

What does a company need to successfully manage call attribution, marketing campaigns, customer service, tracking, and …
7.7
Invoca.com Call Tracking Review

Invoca.com Call Tracking Review

Invoca is an AI-powered call tracking industry leader specializing in inbound call marketing and conversational …
7.8
CallRail.com Call Tracking Review

CallRail.com Call Tracking Review

CallRail is the kind of marketing solution businesses eagerly partner up with in order to boost customer relations and …
7.9
Phonexa.com Call Tracking Review

Phonexa.com Call Tracking Review Editor choice

Phonexa is the best all-in-one solution for tracking, distributing, and analyzing inbound and outbound calls to enhance …
7.9
HubSpot.com: Call Tracking Review

HubSpot.com: Call Tracking Review

Anyone who knows anything about digital marketing has heard of HubSpot. Its blogs and educational courses are …

Ooma assists clients in setting up a whole phone system with a free plan and reasonable costs for more feature-rich options. You receive the necessities, such as voicemail, call forwarding, and call blocking, in addition to a number of extra options that let you customize the system to meet your unique requirements.

We adore Ooma for small to medium-sized businesses without IT departments, especially those that still need to utilize desk phones sometimes. If that is your circumstance, you will value Ooma’s simple setup process and its ability to create a bespoke phone system that works equally well with traditional landlines, IP phones, and mobile devices.

7.4 Total Score
Ooma review score

A perfect tool for agencies

7.8Expert Score
Value for money
8
Ease of use
8
Features and integrations
9
Customer support
6
6.9User's score
Value for money
6.9
Ease of use
6.6
Features and integrations
6.8
Customer support
7.6
PROS
  • Advanced call tracking, logging, and reporting
  • In-depth call analysis and statistics
  • Inclusive pricing
  • Easy to use
CONS
  • No outbound international calls
  • No open APIs
Add your review  |  Read reviews and comments

Tags:

Lisa Thompson

Lisa Thompson

After five years as a copywriter, I have acquired extensive knowledge to share with the public. I continually search the internet for the most effective call tracking solutions.

2 Comments
Show all Most Helpful Highest Rating Lowest Rating Add your review
  1. Reply
    Fortunata Pinamonte October 11, 2022 at 5:10 pm
    3
    Value for money
    70
    Ease of use
    50
    Features and integrations
    70
    Customer support
    50

    Ooma Office is a fantastic office phone system; it has all the capabilities we need, and they keep adding new ones that are really helpful to our company. I would unquestionably suggest them to any company, whether it is new or established, small or huge. It is reasonably priced as well. You won’t be sorry if you test Ooma Office.

    Helpful(0) Unhelpful(0)You have already voted this
  2. 4.35
    Value for money
    90
    Ease of use
    90
    Features and integrations
    80
    Customer support
    90

    Ooma is one of the top call tracking software out there. The transition to Ooma was my wisest choice ever. Everything was straightforward and quick to set up from start to finish. The brand-new Yealink T27G phones are fantastic. For us, this was a major improvement. Ooma’s customer support is excellent; there is always a person available to speak with, and they are very helpful. Since switching, we added a second line, and the process was really straightforward. The financial reduction over what we were paying, in the end, just makes it better. We were paying for three phone lines and a fax line, so switching to Ooma was well worth the cost reduction. I’d strongly advise switching to Ooma Office.

    Helpful(0) Unhelpful(0)You have already voted this

Leave a reply

Your total score

call-tracking.org
Logo