Servicefusion.com Call Tracking Review

A successful business can be compared with the body of a healthy human. Each component and organ of the system must function effectively on its own to be able to work together as one functional organism. Therefore, organizational and structural skills are crucial for every business.

Service Fusion is a kind of company that brings all of the business elements together and makes it run at maximum efficiency. When the company has all its processes organized, the team can provide quick, flawless service that wins clients’ trust.

Established in 2014 in Taxes, it currently serves about 5,000 companies across many industries. The software it provides is perfect for those who wish to increase remote flexibility and improve team communication. Paring up with Service Fusion enables its clients to become more successful by having everything organized and in one place.

1

Servicefusion.com: Price Score

Find the best price

All pricing packages include free setup, no binding contracts, customized onboarding, data import, limitless training, and support via email, phone, or live chat. Service Fusion offers three different plans, starting with $126, including reporting, message notifications, invoicing, project and customer management, and more.

Top call tracking solutions
Infinity
VS
Phonexa
VS
Service Fusion
Inbound Call(per minute)
$0.20
VS
$0.03
VS
X
Outbound Call(per minute)
$0.20
VS
$0.03
VS
x
Phone Number(per line)
$5.00
VS
$1.50
VS
x
Min price(per month)
$199.00
VS
$100.00
VS
$126
2

Servicefusion.com: Meta Rating

Check what people say about Service Fusion

Service Fusion ranks higher than average on reviews portals, with Capterra and GetApp granting it 4.4 out of 5 points, and SoftwareAdvice and G2 — 4.3 and 4.2. Its call tracking services rankings are higher than Ringba and WhatConverts, but it loses to Ruler Analytics.

3

Servicefusion.com: Features and Integrations

Service Fusion’s software controls company processes by streamlining all daily duties. As a result, it can guarantee that all departments, team members, and customers are on the same page.

  • Service Management Solution
  • Customer Management
  • QuickBooks Integration
  • Contactless eSign Solutions
  • Online Invoicing & Payments
  • Text Message Notifications
  • Field Technician Mobile App
  • Progressive and Recurring Invoicing

There hardly is an issue Service Fusion won’t be able to find a solution to. If you have difficulties tracking your teams’ progress and scheduling tasks for them, drag and drop dispatch grid will keep everyone organized and will give details of every assignment or meeting planned.

  • Fieldpoint
  • JB Warranties
  • Broadly
  • Profit Rhino
  • Podium
  • PaySimple
  • Customer Lobby
  • pulseM
  • The New Flat Rate
  • Birdeye
  • Baytek

The customer management feature will keep you on track with customers’ details, including their contact information, billing, and payment history. You can also keep your customers constantly informed using SMS notifications and on-the-way alerts.

To easily maneuver these and many more options, Service Fusion offers a user-friendly real-time interface dashboard available across multiple integration platforms as a mobile app.

 
4

Serving about 172 companies across the United States and Canada, Service Fusion has demonstrated exceptional achievements within its local businesses in Texas. Tech Titans Fast Tech List has recognized it as one of the top five fastest-growing technology companies in North Texas. To earn that award, Service Fusion has shown an ongoing revenue growth rate from 2017 to 2019. More than that, it has seen double-digit growth each year.

5

Servicefusion.com: Similar Solutions

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Service Fusion started in 2014 and continues to help small and medium-sized local businesses expand and improve their services. This proves that companies offering outstanding products can prospect even in difficult economic times.

7.5 Total Score
Service Fusion review score

Top fastest-growing technology in Noth Texas

7.8Expert Score
Value for money
8
Ease of use
8
Features and integrations
9
Customer support
6
7.1User's score
Value for money
7
Ease of use
6.8
Features and integrations
7
Customer support
7.8
PROS
  • Excellent assistance
  • Affordable price
  • Great UI and dashboard
CONS
  • Lacks basic integrations
  • Takes time to learn how the software works
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Lisa Thompson

Lisa Thompson

After five years as a copywriter, I have acquired extensive knowledge to share with the public. I continually search the internet for the most effective call tracking solutions.

4 Comments
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  1. 3.85
    Value for money
    70
    Ease of use
    80
    Features and integrations
    90
    Customer support
    70

    With Service Fusion, getting all of my accounting and client information is simple when I’m on the road. I can use the app on my phone, tablet, or work PC. Anytime, anywhere!

    Helpful(1) Unhelpful(1)You have already voted this
  2. 3.75
    Value for money
    70
    Ease of use
    70
    Features and integrations
    90
    Customer support
    70

    I can precisely trace the attribution of leads generated by phone calls and forms thanks to Servicefusion. Even if their own tracking software is a mess, I can still show ROI to my clients.

    Helpful(2) Unhelpful(0)You have already voted this
  3. 4.35
    Value for money
    90
    Ease of use
    80
    Features and integrations
    80
    Customer support
    100

    The user interface is quite friendly. It is simple to retrieve reports based on your search criteria. They also provide excellent customer service that is both friendly and knows the product well

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  4. 4.1
    Value for money
    70
    Ease of use
    90
    Features and integrations
    90
    Customer support
    80

    To use the advanced invoicing option, you need to have an upgraded membership. However, the cost is fair, considering what you get with this call tracking service. Simply said, in my opinion, it needs to be incorporated within the basic CRM-level plan.

    Helpful(0) Unhelpful(0)You have already voted this

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