Talkroute.com Call Tracking Review

Talkroute is an all-encompassing ecosystem that can turn your phone and desktop into a virtual phone system that tracks, distributes, and analyzes inbound and outbound calls, all to enhance the customer journey and ultimately grow your ROI. Whether at your home, office or on the go, you always have the fullest details on calls and how effectively your business goals are achieved.

Besides making and receiving calls, Talkroute allows you to text your customers, organize meetings, manage voicemails, and customize your phone system however you see fit. With this enterprise-level power – and no costly equipment involved – you are at the driver’s seat of your business regardless of how big your team is and where you are.

Talkroute has toll-free numbers, vanity numbers, true 800 numbers, and local numbers, as well as you can transfer the business number you already have to Talkroute.

1

Talkroute.com: Price Score

Find the best price

Talkroute is one of the most affordable solutions on the market. Besides the free trial plan, you can unlock the most essential call tracking features for only $19 per month per user while being able to add an extra phone number, user, or voice mailbox for $5 per month.

Top call tracking solutions
Calltracking metrics
VS
Callrail
VS
Talkroute
Inbound Call(per minute)
$0.27
VS
$0.05
VS
X
Outbound Call(per minute)
$0.29
VS
$0.05
VS
x
Phone Number(per line)
$1.50
VS
$3.00
VS
x
Voicemail(per minute)
$0.002
VS
$0.003
VS
x
Min price(per month)
$39.00
VS
$45.00
VS
$19

The pricing model with Talkroute may seem unfamiliar, as there’s no information as to the price per call, phone number, and voicemail, but that’s because Talkroute’s plans are all-inclusive. For example, for $59 per month, you get the full functionality for 10 users, and you can add extra users for $5 per month per user.

2

Talkroute.com: Meta Rating

Check what people say about Talkroute

Analyzing client feedback is one technique to learn about a company’s success. Scores of at least 4.4 are given to Talkroute by Capterra, GetApp, and Software Advice. And with a Metascore of around 4.5, it outperforms Nextiva, Trackhs, and Servicefusion.

3

Talkroute.com: Features and Integrations

Alongside popular features, such as inbound/outbound calls and SMS, Talkroute gives you the power to customize every element of your phone call system. You can adjust routing, greetings, or schedules in a few seconds. Likewise, you can customize your voicemail greetings and assign separate mailboxes to different departments and callers.

  • Phone Numbers
  • Text Messaging
  • Custom Greetings
  • Detailed Reporting
  • Call Forwarding, Stacking & Recording
  • Voicemail
  • Live Call Transfer
  • Video Conferencing, up to 100 People

Talkroute effectively combines talk and text features, allowing customers to consult with a live agent before they buy. What’s more, Talkroute enables unlimited scaling so you can process any number of calls simultaneously while remaining precise with individual requests.

  • Segmenting Personal and Business Calls
  • No Extra Hardware Needed
  • No Waiting in Line
  • Accurate Call Routing

Last but not least, if you want to get the hand of the software with no risks, you can try the 7-day free trial of the Basis, Plus, or Pro Plan – whichever you choose.

4
< class="mt0 mb0">Talkroute.com: Market Share and Growth Trends

Talkroute holds a 0.37% market share in the cloud business phone industry. Talkroute is in competition with 129 other corporate telephone cloud products. Top competitors to Talkroute’s cloud-based business telephone product include Atio Call Center (23.66%), Spoken Communications (11.10%), and Unify (10.63%).

In 2022, more than 71 businesses started using Talkroute as a cloud business phone system. With 79 clients, the majority of businesses employing Talkroute for cloud-business-telephony are American. The majority of Talkroute’s customers—62.20 percent—are from the US. The United Kingdom and Australia are two top Talkroute-using nations, with 12 (9.45%) and 6 (4.72%) users, respectively.

5

Talkroute.com: Similar Solutions

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“The business-specific virtual phone system.”

Talkroute enables you to place and receive calls from any desktop or mobile device. You may use the features of an enterprise-level phone system with our system without having to buy or maintain any specialized equipment. To start making business calls from your PC and smartphone right now, download our applications!

7.3 Total Score
Talkroute review score

A perfect tool for agencies

7.8Expert Score
Value for money
8
Ease of use
8
Features and integrations
9
Customer support
6
6.8User's score
Value for money
6.9
Ease of use
6.5
Features and integrations
6.6
Customer support
7.5
PROS
  • Advanced call tracking, logging, and reporting
  • In-depth call analysis and statistics
  • Inclusive pricing
  • Easy to use
CONS
  • No outbound international calls
  • No open APIs
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Lisa Thompson

Lisa Thompson

After five years as a copywriter, I have acquired extensive knowledge to share with the public. I continually search the internet for the most effective call tracking solutions.

2 Comments
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  1. 3.1
    Value for money
    70
    Ease of use
    70
    Features and integrations
    60
    Customer support
    50

    Sometimes take a while to ring, particularly when forwarding numbers

    Helpful(0) Unhelpful(0)You have already voted this
  2. Reply
    Célina-Michelle Rocher November 10, 2022 at 3:26 pm
    3.5
    Value for money
    90
    Ease of use
    60
    Features and integrations
    60
    Customer support
    70

    Talkroute turned to be very easy call tracking service. The pricing is excellent for demands at the starting level, and the user interface is flawless. They provide you with all of the exclusive features. For such a price, it is something that is not offered in the market. I greatly value the team’s work!

    Helpful(0) Unhelpful(0)You have already voted this

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