VinSolutions.com Call Tracking Review

Car dealers seldom ever design CRMs, and VinSolutions might be one of the pioneers to address this issue. The daily challenges of selling vehicles are sometimes beyond the comprehension of software engineers. So the developers at VinSolutions decided to work with data received directly from vehicle dealers. Also, the majority of the company’s sales, support, and management teams consist of former dealership personnel so you can be sure that VinSolutions knows what it is doing from beginning to end.

VinSolutions’ mission is to assist dealerships so that they can better serve their customers. Whether through virtual showrooms, texting, or any interaction between customers and dealerships, VinSolutions is always there to support you with detailed and essential information. VinSolutions makes every interaction a priceless experience.

1

VinSolutions: Price Score

Find the best price

For information about current pricing plans, please contact VinSolutions.

Top call tracking solutions
Calltracking metrics
VS
Callrail
VS
VinSolutions
Inbound Call(per minute)
$0.27
VS
$0.05
VS
X
Outbound Call(per minute)
$0.29
VS
$0.05
VS
x
Phone Number(per line)
$1.50
VS
$3.00
VS
x
Voicemail(per minute)
$0.002
VS
$0.003
VS
x
Min price(per month)
$39.00
VS
$45.00
VS
x
2

VinSolutions: Meta Rating

Check what people say about VinSolutions

Check out what top brands have to say about VinSolutions. Read the testimonials of Boucher, Chevrolet, Subaru, Infinity, Helena Motors, or watch video testimonials of Wyler, Ken Nelson Auto Group, Mohawk Honda, or Tim Hanle Autogroup to determine if VinSolutions has the right business solutions for your company.

3

VinSolutions: Features and Integrations

Customers today demand a flexible, individualized car-buying experience when making purchases online.

  • Automotive Intelligence
  • Virtual Assistant
  • Texting
  • Marketing
  • Automated Marketing
  • Inventory Management
  • Desking
  • CRM
  • Connect Mobile

To give a single picture of the customer journey across all touchpoints, VinSolutions combines intelligent dealership tools with advanced sales procedures. Car dealer CRM streamlines the vehicle-buying process and empowers dealers to provide the kind of shopping experience clients would most appreciate. This can be achieved through customized strategies and robust lead automation.

  • Dealer.com Digital Retailing
  • Dealertrack DMS
  • Autotrader
  • Kelley Blue Book
  • vAuto

Most dealerships have learned how to obtain the information required to develop a personalized client approach. But the tools needed to collect such data across many channels are often lacking. By integrating VinSolutions with other Cox Automotive software products and outside partners, dealers can transform data into insights and insights into sales.

4

Customers using VinSolutions technologies are primarily located in the United States (94%) — the rest of their clients are in Canada and the United Kingdom. The sectors that benefit most from using the company’s software are the automotive (69%), retail (14%), and computer software industries.

Of all the clients using VinSolutions, 51% are small-sized companies with less than 50 employees; 40% are medium-sized companies with 50-1000 employees; 9% are a few companies with more than 1000 employees.

5

VinSolutions: Similar Solutions

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VinSolutions assists more than 6,000 dealers in making every connection meaningful by providing connect CRM, connect automotive intelligence and the additional suite of connecting technologies. The industry-leading technologies from VinSolutions help dealerships generate more leads, boost revenues, and expedite the buying process. These technologies include configurable customer relationship management and artificial intelligence.

7.4 Total Score
VinSolutions review score

Better than most competitors

7.8Expert Score
Value for money
8
Ease of use
8
Features and integrations
9
Customer support
6
6.9User's score
Value for money
7.1
Ease of use
6.7
Features and integrations
6
Customer support
7.8
PROS
  • Includes a new reporting tool that is very intuitive
  • Very easy to use with a lot of information available
CONS
  • Frustratingly slow at times
  • Email templates should be updated properly
  • Can have a few extra steps to get to the information you want
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Lisa Thompson

Lisa Thompson

After five years as a copywriter, I have acquired extensive knowledge to share with the public. I continually search the internet for the most effective call tracking solutions.

3 Comments
Show all Most Helpful Highest Rating Lowest Rating Add your review
  1. 2.25
    Value for money
    40
    Ease of use
    50
    Features and integrations
    30
    Customer support
    60

    The campaign template manager is the only aspect of Connect by VinSolutions that I find to be unsatisfactory. It seems a little out of date considering what I want to tell my customers.

    Helpful(1) Unhelpful(1)You have already voted this
  2. 3.75
    Value for money
    90
    Ease of use
    90
    Features and integrations
    40
    Customer support
    80

    VinSolutions is a fantastic CRM system for any automobile business. It’s excellent since it’s really dealer-specific. It certainly does the job, but the design and technology could be a little bit more updated.

    Helpful(2) Unhelpful(0)You have already voted this
  3. 2.6
    Value for money
    30
    Ease of use
    60
    Features and integrations
    30
    Customer support
    90

    A job is slightly easier to complete with the latest update, but it takes longer for the window to open and load all the client information. And occasionally, the client information isn’t fully loaded. Instead of scanning vin, saving, and then returning inside to move the customer trade information to first glance, I would really want to do it from my phone.

    Helpful(2) Unhelpful(0)You have already voted this

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