Everyone knows that in life change is the only constant. Vonage understands this too and embraced it as an essential part of its philosophy. At the beginning of the company’s journey, Vonage offered VoIP services to small companies and agencies in New Jersey. Today, the company assists major enterprises worldwide by enhancing flexible, intelligent, and personalized communication methods. The company owns 236 patents in the United States and 71 abroad. Vonage has over one million registered developers serving over 100,000 businesses worldwide.
It offers unified communication, contact centers, communications APIs, and more. When it comes to flexibility, Vonage is unbeatable. You can choose any feature you want from their selection of tested applications, or you can use all of them. Vonage also gives the freedom to create your own apps and integrations by choosing from a wide range of APIs.
Vonage: Price Score
The Standard package costs $19 and includes support coverage for business hours (from 8 am to 5 pm), online knowledgebase, service status notification, email, and web support. For production customers looking for priority queueing, Vonage offers a Priority package with the same features as a Standard package and more, such as 24/7 customer support and chat support.
By ordering other packages, customers will also enjoy the best practices advice and guidance, quarterly roadmap webinars, customer solutions management, and professional support services.
Vonage: Meta Rating
Vonage got a 4.6 rating from GetApp; 4.3 from G2; 4.2 from Crozdesk; and 4.1 from Capterra.
Vonage: Features and Integrations
Vonage is a robust phone system with more than 50 voice and unified communication services, such as video collaboration, productivity tools, an admin portal, etc. All of them are simple and fast to implement, easy to understand, and quick to scale. Marketing and sales teams are always in touch and are able to exchange data in a blink of an eye thanks to all those tools that are connected through desktop and mobile apps. The same goes for customers — employees can interact with them anywhere, anytime.
- Vonage Meetings
- Mobile and Desktop Apps
- Block Caller ID
- Admin Portal
- Business Inbox
- Paging Group
Vonage seamlessly integrates cloud phone systems with CRM and other software and productivity platforms. You can empower your staff, enhance the customer journey, and increase revenue by combining your Vonage cloud phone system with CRM, collaboration, or other business productivity applications.
- Call Center
- Omnichannel
- Productivity
- Business Continuity
- Collaboration
- Marketing
- Infrastructure
- Mobility
Vonage: Market Share and Growth Trends
Market capitalization for Vonage Holdings Corp. is $5.38 billion as of July 2022. In terms of market worth, this places Vonage Holdings Corp. as the 2153rd most valuable business in the world. Market capitalization counts the company’s shares and represents its actual value.
The financial report revealed by Vonage Holdings Corp. shows that the company’s current revenue (TTM) is $1.43 Billion. It generated $1.40 billion in revenue in 2021 and $1.24 billion in 2020. Its current earnings (TTM) are $0.05 B. In 2021 it was -$0.03 B, and -$0.04 B in 2020. Vonage’s price-to-earnings ratio (TTM) is now -123.65, and in 2021 it was -205.
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By establishing a local presence in almost 100 countries, Vonage stays one step ahead of the competition. Unlike many others, it builds a company identity in a global arena to provide its international clients with a simple way to communicate in any form.
Lisa Thompson
Lisa Thompson is a digital marketing and call tracking expert with over ten years of experience in the industry. She excels at identifying and leveraging marketing opportunities to generate leads, sales, and revenue. Lisa has worked with multiple companies in various industries and is passionate about helping businesses reach their digital marketing goals. She desires to help her clients improve and recalibrate their digital marketing strategies while optimizing their call tracking systems.
It was a wise decision to go from a physical phone line to VOIP with Vonage a few years ago. During the move and initial setup, their customer care was helpful, but with time, the assistance and service declined.
The Do Not Disturb feature is ineffective. When I was away from work, I tried to use this feature, but I still got messages throughout the day. This meant that if I needed a break from the constant stream of messages from clients, I would have to physically log out of the app.