UJET review
Independent platforms
UJET Reviews
Independent review platforms reveal a mix of praise and criticism. Before choosing a proven SaaS solution, see how ujet.cx truly measures up in the eyes of real users.
| Review Platform | Rating | Review Count |
|---|---|---|
| Capterra | 4.6 | 160 |
| G2 | 4.7 | 1078 |
| Gartner | 4.3 | 8 |
| GetApp | 4.6 | 140 |
| Glassdoor | 4.3 | 134 |
| GoodFirms | – | – |
| Software Advice | 4.6 | 140 |
| Trustpilot | 3.2 | 1 |
| TrustRadius | 9.7 | 12 |
| Weighted Average Rating | 4.7 |
UJET Social Media
UJET Traffic & Engagement
Curious how users actually find and interact with UJET? The table below breaks down traffic sources, user engagement, and key site metrics to reveal how ujet.cx attracts and retains its audience.
| Monthly Visits | Page Per Visit | Time On Site | Bounce Rate | Direct Traffic | Search Traffic | Paid Referral Traffic | Referral Traffic | Mail Traffic | Social Traffic |
|---|---|---|---|---|---|---|---|---|---|
| 18,122 | 2.0 | 31.0 | 0.41 | 42.36% | 43.75% | 0.73% | 7.33% | 0.07% | 5.75% |
Supported Integrations
UJET seamlessly connects with popular platforms like Google Cloud, HubSpot, and Salesforce, ensuring your Call Management system works effortlessly with your existing sales and marketing tools.
- HubSpot
- Salesforce
- Google Cloud
- Zendesk
- Zoho
- Oracle Service Cloud
- ServiceNow
- Freshservice
- Verint
- Calabrio One
Talkdesk Call Management Service Review
Feature Highlights: What Stands Out and What’s Missing
Before we dive into the feature breakdown, let’s take a closer look at what UJET actually delivers.
| Call Management Feature | Availability |
|---|---|
| Voice Recognition | yes |
| Vanity Numbers | – |
| Toll-Free Numbers | – |
| Real-Time Reporting | yes |
| Professional Recordings | – |
| Interactive Voice Response (IVR) | yes |
| Call Recording | yes |
| Call Analytics | yes |
| Call Tracking | – |
| Call Filtration | – |
| Automatic Call Distribution (ACD) | yes |
Now that you’ve seen the feature list, let’s break down how each capability impacts real-world Call Management.
Voice Recognition
UJET’s speech capabilities simplify consumer contacts using intelligent call routing and automated answers. With flawless voice integration, effectiveness is increased, and customized experiences are provided.
Real-Time Reporting
Real-time insights on call volume, agent performance, and customer journey are made possible by UJET’s comprehensive reporting help. Using data-driven choices can help you to maximize your contact center operations and improve customer results.
Interactive Voice Response (IVR)
UJET’s IVR lowers wait times and raises customer satisfaction by providing automated self-service alternatives. Create individualized client paths using simple and effective call flows.
Call Recording
For use in training, compliance, and quality control, UJET offers safe call recording. Boost agent performance and learn a great deal about client contacts.
Call Analytics
By providing comprehensive insights into call patterns, agent performance, and customer behavior, UJET’s call analytics help companies to maximize their communication strategies and make data-driven choices.
Automatic Call Distribution (ACD)
Based on agent capabilities, availability, and client context, UJET’s ACD deftly distributes incoming calls. With careful routing, call flow is maximized, and the customer experience is enhanced.
Trusted Choice in Call Management: UJET is a great option for small and medium businesses or businesses looking for reliable call management software without the need for a sophisticated set of features.
