Independent platforms
Ameyo Reviews
Independent review platforms reveal a mix of praise and criticism. Before choosing a proven SaaS solution, see how ameyo.com truly measures up in the eyes of real users.
| Review Platform | Rating | Review Count |
|---|---|---|
| Capterra | 4.2 | 100 |
| G2 | 4.3 | 243 |
| Gartner | 4.5 | 20 |
| GetApp | 4.2 | 100 |
| Glassdoor | 3.7 | 331 |
| GoodFirms | No reviews | No reviews |
| Software Advice | 4.2 | 100 |
| Trustpilot | 3.2 | 1 |
| TrustRadius (out of 5) | 4.1 | 20 |
| Weighted Average Rating | 4.0 |
Ameyo Social Media
Ameyo Traffic & Engagement
Curious how users actually find and interact with Ameyo? The table below breaks down traffic sources, user engagement, and key site metrics to reveal how ameyo.com attracts and retains its audience.
| Monthly Visits | Page Per Visit | Time On Site | Bounce Rate | Direct Traffic | Search Traffic | Paid Referral Traffic | Referral Traffic | Mail Traffic | Social Traffic |
|---|---|---|---|---|---|---|---|---|---|
| 22,001 | 2.0 | 53.0 | 0.47 | 26.53% | 66.01% | 0.97% | 4.49% | 0.09% | 1.91% |
Supported Integrations
Ameyo seamlessly connects with popular platforms like Zoho CRM, Salesforce, and Zendesk, ensuring your Call Management system works effortlessly with your existing sales and marketing tools.
- Salesforce
- Zendesk
- Zoho CRM
- Freshdesk
- Microsoft Dynamics
- HubSpot
- Kapture CRM
- SAP
- Oracle
- SugarCRM
Ameyo Call Management Service Review
Feature Highlights: What Stands Out and What’s Missing
Before we dive into the feature breakdown, let’s take a closer look at what Ameyo actually delivers.
| Call Management Feature | Availability |
|---|---|
| Voice Recognition | yes |
| Vanity Numbers | – |
| Toll-Free Numbers | – |
| Real-Time Reporting | yes |
| Professional Recordings | – |
| Interactive Voice Response (IVR) | yes |
| Call Recording | yes |
| Call Analytics | yes |
| Call Tracking | yes |
| Call Filtration | – |
| Automatic Call Distribution (ACD) | yes |
Now that you’ve seen the feature list, let’s break down how each capability impacts real-world Call Management.
Voice Recognition
Ameyo’s Voicebot automates call routing and intelligent self-service, enhancing contact center operations and customer experiences via natural language interactions.
Real-Time Reporting
Ameyo’s reporting dashboards provide real-time insights into call traffic, agent performance, and campaign effectiveness to enable you to make data-driven decisions and timely changes for the best outcomes.
Interactive Voice Response (IVR)
Ameyo’s interactive voice response (IVR) system provides automated self-service options, intelligent call routing, and customized experiences, therefore drastically lowering the wait times and increasing customer satisfaction in your contact center.
Call Recording
Ameyo’s voice logger will assist you in increasing the efficiency of your contact center by consistently recording calls for agent training, compliance adherence, and quality monitoring.
Call Analytics
Access in-depth dashboards and data revealing call patterns, agent efficiency, and customer behavior with Ameyo. This information helps you to make wiser judgments depending on it.
Call Tracking
With separate outbound dashboards providing insights into call traffic trends and churn statistics, Ameyo provides incoming and outbound contact center analytics to increase conversion rates.
Automatic Call Distribution (ACD)
By automatically allocating incoming calls to suitable agents depending on abilities and priority, the automated call distribution (ACD) system from Ameyo maximizes call flow and enhances customer experience throughout your contact center.
Average Performer in Call Management: While it provides basic call management features, Ameyo lacks the innovation, scalability, and reliability to compete with top-rated businesses.
