CallHippo review
Independent platforms
CallHippo Reviews
Independent review platforms reveal a mix of praise and criticism. Before choosing a proven SaaS solution, see how callhippo.com truly measures up in the eyes of real users.
| Review Platform | Rating | Review Count |
|---|---|---|
| Capterra | 4.4 | 637 |
| G2 | 4.4 | 341 |
| Gartner | No reviews | No reviews |
| GetApp | 4.4 | 637 |
| Glassdoor | 4.5 | 8 |
| GoodFirms | No reviews | No reviews |
| Software Advice | 4.4 | 638 |
| Trustpilot | 2.7 | 633 |
| TrustRadius (out of 5) | 4.0 | 9 |
| Weighted Average Rating | 4.0 |
CallHippo Social Media
CallHippo Traffic & Engagement
Curious how users actually find and interact with CallHippo? The table below breaks down traffic sources, user engagement, and key site metrics to reveal how callhippo.com attracts and retains its audience.
| Monthly Visits | Page Per Visit | Time On Site | Bounce Rate | Direct Traffic | Search Traffic | Paid Referral Traffic | Referral Traffic | Mail Traffic | Social Traffic |
|---|---|---|---|---|---|---|---|---|---|
| 558,351 | 3.0 | 209.0 | 0.45 | 36.33% | 57.15% | 0.36% | 4.54% | 0.09% | 1.53% |
Supported Integrations
CallHippo seamlessly connects with popular platforms like Enthu AI, Freshservice, and EngageBay, ensuring your Call Management system works effortlessly with your existing sales and marketing tools.
- Freshservice
- EngageBay
- Enthu AI
- Wingman
- HappyFox
- Airtable
- Klaviyo
- noCRM
- Aztrix
- Ccvshop
CallHippo Call Management Service Review
Feature Highlights: What Stands Out and What’s Missing
Before we dive into the feature breakdown, let’s take a closer look at what CallHippo actually delivers.
| Call Management Feature | Availability |
|---|---|
| Voice Recognition | yes |
| Vanity Numbers | yes |
| Toll-Free Numbers | yes |
| Real-Time Reporting | yes |
| Professional Recordings | – |
| Interactive Voice Response (IVR) | yes |
| Call Recording | yes |
| Call Analytics | yes |
| Call Tracking | yes |
| Call Filtration | – |
| Automatic Call Distribution (ACD) | yes |
Now that you’ve seen the feature list, let’s break down how each capability impacts real-world Call Management.
Voice Recognition
Using spoken replies, CallHippo’s Voicebot AI automates call routing, therefore improving interactions and the customer experience.
Vanity Numbers
CallHippo offers vanity numbers to provide unique phone numbers that will be associated with your brand identification.
Toll-Free Numbers
The toll-free numbers of CallHippo provide consumers free access to companies, therefore promoting more calls and improving accessibility.
Real-Time Reporting
CallHippo lets companies know in real-time about call traffic and campaign effectiveness so they may make educated changes to get better results.
Interactive Voice Response (IVR)
Using its IVR, CallHippo provides automated self-service choices that help to lower wait times and increase customer satisfaction.
Call Recording
CallHippo’s call recording capability records phone exchanges for training and quality control needs.
Call Analytics
CallHippo’s call analytics helps companies make data-driven choices by offering a thorough understanding of call patterns, agent performance, and consumer behavior.
Call Tracking
By use of a specialized call monitoring tool, CallHippo enables companies to monitor incoming calls, pinpoint the source of each call, and evaluate campaign effectiveness so as to maximize marketing and sales plans.
Automatic Call Distribution (ACD)
The ACD of CallHippo cleverly allocates incoming calls to available agents, therefore optimizing call flow and enhancing customer experience.
Leading Solution in Call Management: End-to-end solutions and a focus on customer satisfaction make CallHippo an ideal choice for businesses that seek feature-rich and robust call management systems.
