Independent platforms
JustCall Reviews
Independent review platforms reveal a mix of praise and criticism. Before choosing a proven SaaS solution, see how justcall.io truly measures up in the eyes of real users.
| Review Platform | Rating | Review Count |
|---|---|---|
| Capterra | ⭐ 4.2 | 219 |
| G2 | ⭐ 4.3 | 2197 |
| Gartner | ⭐ 3.8 | 12 |
| GetApp | ⭐ 4.2 | 219 |
| Glassdoor | ⭐ No reviews | No reviews |
| GoodFirms | ⭐ No reviews | No reviews |
| Software Advice | ⭐ 4.2 | 219 |
| Trustpilot | ⭐ 4.2 | 547 |
| TrustRadius (out of 5) | ⭐ 3.5 | 20 |
| Weighted Average Rating | 4.3 |
JustCall Social Media
JustCall Traffic & Engagement
Curious how users actually find and interact with JustCall ? The table below breaks down traffic sources, user engagement, and key site metrics to reveal how justcall.io attracts and retains its audience.
| Monthly Visits | Page Per Visit | Time On Site | Bounce Rate | Direct Traffic | Search Traffic | Paid Referral Traffic | Referral Traffic | Mail Traffic | Social Traffic |
|---|---|---|---|---|---|---|---|---|---|
| 796,727 | 4 | 394 | 0.41 | 57.89% | 35.69% | 0.40% | 5.12% | 0.08% | 0.82% |
Supported Integrations
JustCall seamlessly connects with popular platforms like Slack, Salesforce, and Zendesk, ensuring your Call Management system works effortlessly with your existing sales and marketing tools.
- Salesforce
- Zendesk
- Slack
- Microsoft Teams
- HubSpot
- Pipedrive
- Zoho CRM
- ActiveCampaign
- Freshdesk
- Copper
JustCall Call Management Service Review
Feature Highlights: What Stands Out and What’s Missing
Before we dive into the feature breakdown, let’s take a closer look at what JustCall actually delivers.
| Call Management Feature | Availability |
|---|---|
| Voice Recognition | yes |
| Vanity Numbers | yes |
| Toll-Free Numbers | yes |
| Real-Time Reporting | yes |
| Professional Recordings | – |
| Interactive Voice Response (IVR) | yes |
| Call Recording | yes |
| Call Analytics | yes |
| Call Tracking | yes |
| Call Filtration | yes |
| Automatic Call Distribution (ACD) | yes |
Now that you’ve seen the feature list, let’s break down how each capability impacts real-world Call Management.
Voice Recognition
JustCall’s AI-powered speech recognition enhances call routing and customer interactions by understanding the caller’s intent and automating relevant responses. This makes things go more smoothly and gets problems solved quicker.
Vanity Numbers
JustCall enables companies to establish unique contact numbers and enhance their brand recognition globally by offering customizable vanity numbers.
Toll-Free Numbers
Businesses may get toll-free numbers in over 70 countries with JustCall. This makes it simpler for consumers to get in touch without having to pay.
Real-Time Reporting
JustCall provides teams with real-time analytics and dashboards, enabling them to monitor performance, track KPIs, and make informed decisions based on data in real-time.
Interactive Voice Response (IVR)
JustCall IVR technology streamlines call processing by directing callers through self-service options. This cuts down on wait times and makes agents work faster.
Call Recording
JustCall lets you record high-quality calls for training, compliance, and quality assurance, which helps teams keep their communication standards high.
Call Analytics
JustCall AI-powered call analytics figure out how people feel, keep track of keywords, and bring up useful information to improve sales and customer service calls.
Call Tracking
JustCall’s comprehensive tracking capabilities let you keep track of the source, length, and result of every call. This is great for campaign attribution and performance monitoring.
Call Filtration
JustCall’s sophisticated filters direct calls to the appropriate person based on time, location, or agent availability.
Automatic Call Distribution (ACD)
JustCall ACD technology directs calls to the most qualified agents, reducing wait times and enhancing customer satisfaction.
Leading Solution in Call Management: End-to-end solutions and a focus on customer satisfaction make JustCall an ideal choice for businesses that seek feature-rich and robust call management systems.
