KrispCall review

Independent platforms

KrispCall Reviews

Independent review platforms reveal a mix of praise and criticism. Before choosing a proven SaaS solution, see how krispcall.com truly measures up in the eyes of real users.

Review PlatformRatingReview Count
Capterra⭐ 4.17
G2⭐ 4.6238
Gartner⭐ 4.36
GetApp⭐ 4.17
Glassdoor⭐ No reviewsNo reviews
GoodFirms⭐ No reviewsNo reviews
Software Advice⭐ 4.17
Trustpilot⭐ 4.4536
TrustRadius (out of 5)⭐ 3.95
Weighted Average Rating4.4

KrispCall Social Media

KrispCall Traffic & Engagement

Curious how users actually find and interact with KrispCall? The table below breaks down traffic sources, user engagement, and key site metrics to reveal how krispcall.com attracts and retains its audience.

Monthly VisitsPage Per VisitTime On SiteBounce RateDirect TrafficSearch TrafficPaid Referral TrafficReferral TrafficMail TrafficSocial Traffic
535,80231090.4629.69%61.18%0.47%5.35%0.08%3.22%

Supported Integrations

KrispCall seamlessly connects with popular platforms like Zoho CRM, HubSpot, and Pipedrive, ensuring your Call Management system works effortlessly with your existing sales and marketing tools.

  • HubSpot
  • Pipedrive
  • Zoho CRM
  • Microsoft Teams
  • Zapier
  • Slack
  • Make (Integromat)
  • Bitrix24
  • Bria
  • Google Sheets

KrispCall Call Management Service Review

4.5Expert Score
Leading Solution

Call Management Expert Score

Do we recommend KrispCall?
KrispCall is a Leading Solution in the call management market. It provides 11 of the most important call management-related features, including some advanced ones like IVR, call analytics, and automatic call distribution. With an average rating of 4.4 on platforms like Capterra, G2, and Trustpilot, KrispCall proves itself reliable, scalable, and able to meet diverse business needs. End-to-end solutions and a focus on customer satisfaction make KrispCall an ideal choice for businesses that seek feature-rich and robust call management systems.

Feature Highlights: What Stands Out and What’s Missing

Before we dive into the feature breakdown, let’s take a closer look at what KrispCall actually delivers.

Call Management FeatureAvailability
Voice Recognition
Vanity Numbersyes
Toll-Free Numbersyes
Real-Time Reportingyes
Professional Recordingsyes
Interactive Voice Response (IVR)yes
Call Recordingyes
Call Analyticsyes
Call Trackingyes
Call Filtrationyes
Automatic Call Distribution (ACD)yes

Now that you’ve seen the feature list, let’s break down how each capability impacts real-world Call Management.

Vanity Numbers

With KrispCall, you can customize your vanity number and see your incoming call rates go up by as much as 50%, all while making your business stand out.

Toll-Free Numbers

KrispCall has toll-free numbers in over 100 countries, which may help businesses seem more trustworthy and make it easier for clients to reach them.

Real-Time Reporting

You can observe how well your agents are doing and how they are interacting with clients in real time using KrispCall’s live call monitoring and analytics tools.

Professional Recordings

With KrispCall, users can produce professional voicemail greetings and securely preserve messages so they can follow up quickly.

Interactive Voice Response (IVR)

KrispCall’s IVR technology enables the automatic routing of calls through user-configurable phone trees, enhancing both the efficiency of the call and the caller’s experience.

Call Recording

KrispCall allows you to record conversations securely and save them indefinitely, making them easily accessible for training, compliance, and quality control purposes.

Call Analytics

KrispCall’s analytics dashboard may help you learn more about the duration, volume, and performance of your calls.

Call Tracking

Use KrispCall’s call monitoring tools to track the origin of calls and their subsequent outcomes. This will help you determine how effectively your campaigns are performing and how frequently clients are engaging with you.

Call Filtration

KrispCall’s Power Dialer has advanced call filtering to make sure that outreach works and agents are more productive. This filtering algorithm eliminates duplicates, skips non-genuine numbers, and prioritizes high-value leads at the top of the list.

Automatic Call Distribution (ACD)

KrispCall’s ACD system sends incoming calls to agents based on their availability and skill level. This helps enhance service and cut down on wait times.


Leading Solution in Call Management: End-to-end solutions and a focus on customer satisfaction make KrispCall an ideal choice for businesses that seek feature-rich and robust call management systems.

Dmytro Kovtoniuk

Dmytro Kovtoniuk

Dmytro Kovtoniuk is an SEO and automation specialist at call-tracking.org.

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