AVOXI review
Independent platforms
AVOXI Reviews
Independent review platforms reveal a mix of praise and criticism. Before choosing a proven SaaS solution, see how avoxi.com truly measures up in the eyes of real users.
| Review Platform | Rating | Review Count |
|---|---|---|
| Capterra | 4.8 | 58 |
| G2 | 4.5 | 26 |
| Gartner | No reviews | No reviews |
| GetApp | 4.8 | 58 |
| Glassdoor | 4.5 | 88 |
| GoodFirms | No reviews | No reviews |
| Software Advice | 4.8 | 58 |
| Trustpilot | 1.6 | 155 |
| TrustRadius (out of 5) | No reviews | No reviews |
| Weighted Average Rating | 3.6 |
AVOXI Social Media
AVOXI Traffic & Engagement
Curious how users actually find and interact with AVOXI? The table below breaks down traffic sources, user engagement, and key site metrics to reveal how avoxi.com attracts and retains its audience.
| Monthly Visits | Page Per Visit | Time On Site | Bounce Rate | Direct Traffic | Search Traffic | Paid Referral Traffic | Referral Traffic | Mail Traffic | Social Traffic |
|---|---|---|---|---|---|---|---|---|---|
| 190,683 | 3.0 | 110.0 | 0.4 | 39.07% | 51.13% | 0.55% | 6.94% | 0.12% | 2.19% |
Supported Integrations
AVOXI seamlessly connects with popular platforms like Amazon Connect, 3CX, and 8×8, ensuring your Call Management system works effortlessly with your existing sales and marketing tools.
- 3CX
- 8×8
- Amazon Connect
- Asterisk
- Avaya
- Five9
- FreePBX
- Genesys
- Microsoft Teams
- Nice inContact
AVOXI Call Management Service Review
Feature Highlights: What Stands Out and What’s Missing
Before we dive into the feature breakdown, let’s take a closer look at what AVOXI actually delivers.
| Call Management Feature | Availability |
|---|---|
| Voice Recognition | yes |
| Vanity Numbers | yes |
| Toll-Free Numbers | yes |
| Real-Time Reporting | yes |
| Professional Recordings | – |
| Interactive Voice Response (IVR) | yes |
| Call Recording | yes |
| Call Analytics | yes |
| Call Tracking | yes |
| Call Filtration | yes |
| Automatic Call Distribution (ACD) | yes |
Now that you’ve seen the feature list, let’s break down how each capability impacts real-world Call Management.
Voice Recognition
By means of automated call routing with spoken replies, AVOXI improves client engagement, therefore simplifying communication and enhancing general experience.
Vanity Numbers
AVOXI provides vanity numbers, therefore producing unique phone numbers that greatly increase brand identification and consumer memory in marketing initiatives.
Toll-Free Numbers
AVOXI offers international toll-free numbers so that consumers may interact with companies without paying fees, therefore improving access and motivating more calls.
Real-Time Reporting
With comprehensive analytics and real-time reporting, AVOXI offers swift, data-driven changes based on instantaneous insight into call volume and campaign success.
Interactive Voice Response (IVR)
By providing automated self-service alternatives via AVOXI’s Interactive Voice Response (IVR), client wait times are lowered and satisfaction is raised.
Call Recording
For quality control, compliance, and agent training—all of which depend on phone conversations—AVOXI’s call recording tool records calls.
Call Analytics
To support data-driven corporate decisions, AVOXI offers comprehensive call analytics—that is, information on call patterns, agent performance, and consumer behavior.
Call Tracking
Part of its virtual number and analytics systems, AVOXI provides call monitoring to let companies measure call origins, campaign performance, and client interaction for better return on investment.
Call Filtration
Call filtration tools from AVOXI let users build call barring and screening policies for better call management and security.
Automatic Call Distribution (ACD)
The Automatic Call Distribution (ACD) of AVOXI cleverly distributes incoming calls to available agents, therefore optimizing call flow and enhancing the customer experience.
Average Performer in Call Management: While it provides basic call management features, AVOXI lacks the innovation, scalability, and reliability to compete with top-rated businesses.
